Data Deletion Instructions for Brilu.ai Users

Data Deletion Instructions for Brilu.ai Users

Last updated: July 20, 2025
Overview

This document provides comprehensive instructions for users who wish to delete their personal data from Brilu.ai and connected third-party platforms. These procedures ensure compliance with the General Data Protection Regulation (GDPR), Facebook Platform Policy, Google API Services User Data Policy, and LinkedIn Developer Agreement.
Your right to data deletion is protected under multiple frameworks:

GDPR Article 17 – Right to erasure (“right to be forgotten”)
Facebook Platform Policy – User data deletion requirements
Google API Services User Data Policy – Data deletion and retention
LinkedIn API Terms – Member data deletion rights

Deleting Your Brilu.ai Account and Data
1.1 What Data We Delete
When you request account deletion, we will permanently remove:

Your account profile and login credentials
All conversations with our AI assistant
Contact form submissions and support tickets
Newsletter subscription and email preferences
Usage analytics and behavioral data
Marketing campaign performance data
Uploaded files and user-generated content
Billing and subscription information (after legal retention period)
1.2 What Data We May Retain
For legal compliance, we may retain:
Aggregated, anonymized statistics (cannot identify you personally)
Transaction records (required for tax/accounting – up to 10 years)
Security logs (fraud prevention – up to 1 year)
Legal compliance data (if subject to ongoing legal proceedings)

1.3 How to Request Account Deletion
Method 1: Account Settings (Recommended)

Log into your Brilu.ai account
Go to Account Settings – Privacy & Data
Click “Delete My Account”
Confirm your identity with current password
Select reason for deletion (optional)
Click “Permanently Delete Account”
Check your email for confirmation link
Click the confirmation link within 48 hours
Method 2: Email Request
Send an email to: [email protected]
Required Information:

Full name associated with account
Email address used for registration
Account ID (if known)
Reason for deletion (optional)
Copy of ID document for identity verification
Email Template:
Subject: Account Deletion Request – [Your Email]

Dear Brilu.ai Data Protection Team,

I request the complete deletion of my account and all associated personal data.

Account Details:

Name: [Your Full Name]
Email: [Account Email]
Account ID: [If known]

I understand this action is irreversible and confirm my identity with the attached ID document.

Regards,
[Your Name]

1.4 Deletion Timeline

Immediate: Account access disabled
7 days: Account data marked for deletion
30 days: Complete data removal from active systems
90 days: Removal from backup systems
Confirmation: Email notification when process is complete

Facebook/Meta Data Deletion
2.1 Revoking Brilu.ai Access to Your Facebook Data
Step-by-Step Instructions:
Go to Facebook Settings

Visit: https://www.facebook.com/settings
Click “Apps and Websites” in left menu
3. Find Brilu.ai

Look for “Brilu.ai” or “Brilu” in your active apps list
Click on the app name

4. Remove App Access

Click “Remove” button
Confirm deletion when prompted
Select “Delete all your activity that Brilu.ai can access”

5. Clear Facebook Pixel Data

Go to “Settings & Privacy” → “Settings”
Click “Your Facebook Information”
Select “Off-Facebook Activity”
Find Brilu.ai activities and click “Clear History”
2.2 What Facebook Data Gets Deleted
When you revoke access:
Future data sharing between Facebook and Brilu.ai stops immediately
Facebook Pixel tracking from Brilu.ai websites stops
Advertising conversion data collection ceases
Custom audience inclusion from Brilu.ai is removed
2.3 Facebook Login Data Deletion
If you used Facebook Login for Brilu.ai:

Remove Login Permission

Facebook Settings -> Apps and Websites
Find Brilu.ai -> Remove
Select “Delete all data Brilu.ai received from Facebook”

Contact Facebook Directly (if needed)

Use Facebook’s Data Deletion Request form
Specify: “Data shared with Brilu.ai application”
2.4 Instagram Business Data
If you connected Instagram Business account:

2. Go to Instagram -> Settings -> Security -> Apps and Websites

3. Find Brilu.ai and click “Remove”

4. Confirm data deletion

5. Google Data Deletion

3.1 Revoking Google Account Access
Remove Brilu.ai from Google Account:

Visit Google Account Settings

Go to: https://myaccount.google.com/permissions
Sign in to your Google account

2. Find Third-party Apps

Look for “Brilu.ai” or “Brilu” in connected apps
Click on the app name

3. Revoke Access

Click “Remove Access”
Confirm when prompted: “Yes, remove”
3.2 Google Analytics Data Deletion
Opt-out from Google Analytics:

Visit: https://tools.google.com/dlpage/gaoptout
Install for your browser

Or Use Google Analytics Settings:

Visit: https://myaccount.google.com/data-and-privacy
Go to “Data from apps and services you use”
Find “Google Analytics” -> Manage
Turn off data collection from Brilu.ai
3.3 Google Ads Data Deletion

Visit Google Ads Settings:

Go to: https://adssettings.google.com/
Sign in to your account

2. Manage Ad Personalization:

Turn off “Ad personalization”
Or remove specific advertisers including Brilu.ai

3. Clear Activity:

Visit: https://myactivity.google.com/
Search for “Brilu.ai” activities
Delete all related entries
3.4 YouTube Analytics Data
If connected to YouTube:

Go to YouTube Studio -> Settings -> Connected apps
Find Brilu.ai and click “Disconnect”
Confirm data deletion
LinkedIn Data Deletion
Go to LinkedIn Settings
3.5 Revoking LinkedIn App Access
Remove Brilu.ai from LinkedIn:

Visit LinkedIn -> Settings & Privacy
Click “Data privacy” in left menu

Manage Third-party Applications

Find “Third-party applications” section
Look for “Brilu.ai” or “Brilu”
Click “Remove” next to the app

2. Confirm Deletion

Select “Remove application and delete data”
Confirm when prompted
4.2 LinkedIn Marketing Data
If you used LinkedIn for business marketing:

3. LinkedIn Campaign Manager

Go to campaign manager settings
Remove Brilu.ai integration
Revoke API access

4. LinkedIn Company Page

Page admin settings -> Connected apps
Remove Brilu.ai access
Confirm data deletion
3.6 Professional Data Considerations
Connection recommendations based on Brilu.ai data will stop
LinkedIn ads targeting through Brilu.ai will cease
Professional insights shared with Brilu.ai will be deleted

Complete Data Deletion Checklist
Phase 1: Third-Party Platforms (Do This First)

[ ] Remove Facebook/Meta app access and clear Pixel data
[ ] Revoke Google account permissions and opt-out of Analytics
[ ] Disconnect LinkedIn application access
[ ] Clear browser cookies and local storage for Brilu.ai
Phase 2: Brilu.ai Account
[ ] Request account deletion through settings or email
[ ] Provide identity verification if requested
[ ] Confirm deletion via email link
[ ] Save any important data before deletion (irreversible)
Phase 3: Verification (After 30 days)
[ ] Verify you cannot log into Brilu.ai account
[ ] Check that Brilu.ai no longer appears in third-party app lists
[ ] Confirm no more marketing emails from Brilu.ai
[ ] Request deletion confirmation from [email protected] if needed

2. Special Circumstances

3.7 Enterprise/Business Accounts
For business accounts with multiple users:

Account Administrator must request deletion
All team members will lose access
Business data may need separate handling
Contact: [email protected] for assistance
3.8. Active Subscription
Cancel subscription before requesting deletion
Outstanding charges remain due
Refunds processed according to Terms of Service
Billing data retained for accounting requirements
3.9 Legal Hold
If your data is subject to legal proceedings:
Deletion may be delayed until legal matter concludes
You will be notified of any delays
Partial deletion may be possible for non-relevant data
4.0 Data Breach Situations
If you’re deleting due to security concerns:
Contact immediately: [email protected]
Priority processing for security-related deletions
Additional verification may be required

4.1. After Deletion – What to Expect
1. Immediate Effects (Within 24 hours)

Cannot log into Brilu.ai account
No longer receive marketing emails
Third-party data sharing stops
AI assistant conversations are inaccessible
2. Within 30 Days
All personal data removed from active systems
Marketing profiles deleted from campaigns
Analytics data anonymized or deleted
Customer support history removed
3. Within 90 Days
Data removed from backup systems
Cached data cleared from CDNs
Third-party integrations fully disconnected
Deletion confirmation email sent
4. Permanent Effects
Irreversible: Cannot recover account or data
New account: Must start fresh if you return
Lost data: All conversations, settings, and preferences gone
Integration setup: Must reconnect all third-party accounts

4.2 Alternative Options (Before Full Deletion)
4.2.1. Data Download (Recommended First Step)
Before deleting, consider downloading your data:

Account Settings -> Privacy & Data -> “Download My Data”
Select data types to include
Choose format (JSON, CSV, PDF)
Receive download link via email
Download expires after 7 days
4.2.2 Account Deactivation (Temporary)
Instead of deletion, you can deactivate:

Pauses data collection and processing
Maintains account for potential reactivation
Stops marketing communications
Keeps data for up to 1 year
4.2.3. Selective Data Deletion
Delete specific data types only:
AI conversation history only
Marketing contact information only
Third-party integrations only
Analytics data only

4.3. Getting Help
Contact Information- Data Protection Officer (DPO):

Email: [email protected]
Subject line: “Data Deletion Request”
Response time: 5 business days
Identity verification required
General Support:
Email: [email protected]
Live chat: Available during business hours
Emergency/Security:
Email: [email protected]
For urgent security-related deletions
24/7 response for security incidents
What Information to Provide
When contacting support, include:
Full name on account
Email address used for registration
Account ID (if known)
Specific deletion request (full account vs. partial)
Reason for deletion (helps us improve)
Preferred contact method for confirmation
Identity Verification
To protect your privacy, we may require:
Government-issued ID (photo redacted except name/DOB)
Access to registered email address
Security questions if configured
Two-factor authentication if enabled

4.4. Regulatory Compliance
4.4.1 GDPR Rights (EU Users)
Under GDPR Article 17, you have the right to:

Request deletion without undue delay
Receive confirmation of deletion
Have third-party sharing stopped
File complaints with supervisory authorities
Romanian Data Protection Authority:
Website: https://www.dataprotection.ro
Email: [email protected]
Phone: +40 318 059 211
4.4.2 CCPA Rights (California Users)
Under California Consumer Privacy Act:
Right to request deletion of personal information
Right to opt-out of sale of personal information
Non-discrimination for exercising rights
4.4.3. Platform-Specific Rights
Facebook/Meta Users:
Subject to Facebook’s Data Policy
Can request deletion through Facebook directly
May take up to 90 days for complete removal
Google Users:
Subject to Google Privacy Policy
Can use Google Takeout before deletion
Google Account deletion affects all Google services
LinkedIn Users:
Subject to LinkedIn Privacy Policy
Professional data may have different retention
Business account data handled separately

4.5. Data Deletion Record
For transparency, we maintain aggregated statistics (no personal identifiers):

Total deletion requests processed: Updated monthly
Average processing time: Updated quarterly
Most common deletion reasons: Updated annually
Last updated statistics available at: https://brilu.ai/transparency-report

Document Version: 1.2
Effective Date: July 20, 2025
Next Review: January 30, 2026
Contact us with questions: [email protected]